
FAQ
Frequently asked questions
Planning & booking
How do I start planning a trip?
Send us an enquiry with your destination ideas, dates, number of travellers and budget. We'll reply with questions or a first itinerary suggestion and a quotation.
Are the packages on the website fixed?
The published itineraries are bookable travel proposals that can be adjusted to suit your dates, budget and pace. Fixed departures and escorted groups follow the itinerary and dates stated in your written quotation.
Why don't packages show prices?
Prices depend on travel dates, hotel choice, group size and flights. We give you an accurate quotation on request rather than an unrealistic 'from' price.
Can you book flights only, or hotels only?
Yes. We can book flights, hotels, transfers or insurance on their own, without a full package.
Can I book online and pay on the website?
Not at the moment. Bookings are confirmed directly with our team after you receive and accept a quotation.
Visa support
Can you guarantee my visa?
No. Visa decisions are made only by the relevant embassy or immigration authority. We help you prepare a complete, accurate and well-organised application.
Are you an embassy, government office or law firm?
No. We are a registered travel agency offering application preparation and travel support. For legal matters we'll recommend you speak to a qualified professional.
How early should I apply?
It depends on the country and season. As a general guide, start 2–3 months before travel for Schengen, UK, USA, Canada and Australia.
My visa was refused before. Can you help?
Yes. Our refusal review service looks at the reasons given and helps you decide whether and how to reapply with stronger, genuine evidence.
Travelling with us
Do you arrange travel insurance?
We help you arrange a suitable policy through licensed insurers, including policies that meet visa requirements.
What is your cancellation policy?
Cancellation terms depend on the airline, hotels and suppliers in your booking. You'll receive the specific terms with your quotation before you confirm.
Where is your office?
Zahurul Tower (Ground Floor), Plot - 09, Road - 113/A, Gulshan 2, Dhaka 1212, Bangladesh.
